Our team provides quality support and service expertise from implementation and training upto technical support.
Our dedicated and responsive team is focused on providing total customer and partner satisfaction.
The BIPP team’s in-depth product knowledge, experience and skill level ensure successful implementations and ongoing BIPP success as well as the resolution of technical issues before they impact your business.
Our team is dedicated to supporting our channel partners and customers with our development, training and support services.
The right to use the BIP platform within the SaaS model, together with the managed services, implies that the BIP team will assure:
Long-term expertise in the Biotech & Life sciences sector
- Sector-specific know-how
- Commitment to customer needs
- Supplier contacts
- Contacts with authorities
- Continued development of BIP platform
- Management of catalogues on the BIP platform
- Management of users on the BIP platform
- Management of BIP platform software
- IT infrastructure for the BIP platform
- Management of IT infrastructure for the BIP platform